Privacy Policy

AZDIGI is committed to protecting the privacy and personal data of our customers. This policy explains how we collect, use, store, and protect your information when using AZDIGI services.

By using AZDIGI services, you agree to the terms of this privacy policy.

AZDIGI collects the following types of information:

Information you provide directly

• Account information: Full name, email, phone number, address
• Business information: Company name, tax ID (if applicable)
• Domain information: As required by ICANN/VNNIC

Automatically collected information

• Device information: Device type, operating system, browser
• Access information: IP address, access time, pages viewed
• Cookies: To improve user experience

We use your information to:

• Provide services: Register, activate and manage services
• Customer support: Process requests, answer questions
• Payment: Process transactions and issue invoices
• Security: Detect and prevent fraud, abuse
• Notifications: Send service information, renewals, maintenance
• Improvement: Analyze to enhance service quality
• Legal compliance: Meet requirements of competent authorities

AZDIGI does not sell your personal information. We only share information in these cases:

With service partners

• Domain registrars: VNNIC, ICANN (as required)
• Payment gateways: Transaction processing
• SSL providers: Certificate verification and issuance

As required by law

• When requested by competent state authorities
• To protect AZDIGI's legitimate interests
• In emergencies related to safety

Note: All partners sign confidentiality agreements.

AZDIGI applies security measures:

Technical measures

• SSL/TLS encryption: All transmitted data is encrypted
• Data encryption: Sensitive information encrypted at rest
• Firewall: Multi-layer firewall system
• 24/7 monitoring: Intrusion detection and prevention

Organizational measures

• Role-based access restrictions
• Employee security training
• Regular security audits
• Incident response procedures

AZDIGI uses cookies for:

• Essential cookies: Maintain login sessions, security
• Analytics cookies: Traffic statistics (Google Analytics)
• Functional cookies: Remember your preferences

Managing cookies

You can disable cookies in your browser settings. However, some features may not function fully.

Under applicable law, you have the right to:

• Right of access: View personal information we store
• Right to rectification: Update inaccurate information
• Right to erasure: Request data deletion (where permitted)
• Right to object: Opt out of marketing emails

To exercise these rights, please contact: support@azdigi.com

We retain information for:

• Account information: During and after service use until deletion is requested
• Domain information: As per VNNIC/ICANN requirements

After the retention period, data will be deleted or anonymized.

AZDIGI may update this policy over time. When significant changes occur:

• Notify customers via email
• Display notice on website
• Update the "Last Updated" date

Continued use of services after changes means you accept the new policy.

If you have questions about the privacy policy, please contact:

• Email: support@azdigi.com
• Hotline: 028 730 24768
• Address: 401/3 Nguyen Duy Trinh, Binh Trung Tay Ward, Ho Chi Minh City

We will respond within 72 business hours.