VPS Server

VPS Service Terms

Terms and conditions for AZDIGI VPS server service

Cập nhật lần cuối: 27/12/2025
1

VPS Service Description

AZDIGI VPS (Virtual Private Server) provides virtual servers with dedicated resources:

  • Dedicated CPU, RAM, SSD - not shared
  • Full root access / Administrator
  • Multiple OS support: CentOS, Ubuntu, Windows
  • Dedicated IPv4
  • 99.9% uptime
2

Resources & Limits

Each VPS package has fixed resources:

  • CPU: 1 to 16 vCPU cores
  • RAM: 1GB to 64GB
  • Storage: NVMe SSD 20GB to 500GB
  • Bandwidth: Unlimited
3

User Responsibility

With VPS, customers have full control and responsibility for:

  • Installing and configuring OS, software
  • Server security: firewall, SSH keys, updates
  • Backing up important data
  • Not using for illegal purposes
  • Not performing network attacks, DDoS, spam

AZDIGI only supports infrastructure layer, not application installation/configuration.

4

Root Access Rights

VPS provides full root/administrator access:

  • Full rights to install any software
  • Customize kernel, network settings
  • Install control panels: cPanel, Plesk, DirectAdmin

Note: With root access, customers are fully responsible for VPS security and operation.

5

VPS Technical Support Policy

AZDIGI VPS is an unmanaged service, however we commit to technical support as follows:

  • Support installing control panels or auto webserver scripts for PHP and MySQL setups
  • No support for manual webserver installation or custom configurations
  • Support migrating up to 3 websites PHP/MySQL (WordPress, Joomla, Drupal...) to AZDIGI VPS
  • No guarantee for smooth migration if issues arise from old provider or source code
  • No support for fixing website errors caused by source code
  • Customers are responsible for website security; AZDIGI does not support malware/virus cleanup or admin access recovery
6

Security & Backup

Security

  • Customers manage their own VPS security
  • Change default password immediately after receiving VPS
  • Install and configure firewall
  • Update OS regularly

Backup

  • AZDIGI performs weekly backup, keeping 2 most recent copies
  • Customers are encouraged to backup externally