Home AZDIGI news Required to use SMTP to send mail on Hosting service at AZDIGI

Required to use SMTP to send mail on Hosting service at AZDIGI

by Thạch Phạm
Published: Last Updated on
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Currently, all of AZDIGI’s Hosting service servers are guaranteed to send mail to the inbox and receive email on the hosting so that you can use some features such as email notifications on the website.

However, due to the nature of the Shared Hosting service, there is always a situation of spam emails out (mainly due to malicious code installed in the website source code), so there are many limitations, for example, all emails sent from hosting must go through a spam filter to remove spam mail, containing malicious code before sending to users, so the time to receive mail is longer.

Due to the increasingly sophisticated nature of email-sending malware and in order to reduce the load on the email filtering system as well as minimize spam emails, AZDIGI officially applies the mandatory use of SMTP on the website to send mail out.

Việc này không ảnh hưởng đến việc sử dụng tính năng Email trên Hosting để tạo email tên miền riêng, tính năng Email này vẫn sử dụng để gửi/nhận email như bình thường.

What is SMTP and how to get SMTP information?

SMTP is simply a standard for the transmission of e-mail over the Internet. That is, your website sends mail out via SMTP protocol instead of sending it directly from the Hosting server through the commandsendmail ormail on the server.

All Email accounts support SMTP, for example, your Gmail account also supports SMTP to perform sending mail through Gmail on another application.

Or if you do not like using Gmail, when creating an Email account on cPanel at AZDIGI also supports SMTP protocol.

How to create an SMTP account on Hosting at AZDIGI

If you don’t want to use external SMTP, you can create an Email account on the host at AZDIGI to have an SMTP account.

See how to get an Email account on hosting according to the instructions here.

SMTP accounts created on AZDIGI’s host will have the following information:

  • SMTP Host: server host address (eg, chv4-24911.azdigi.com)
  • SMTP User: user@your-domain.com
  • SMTP Password: Email account password
  • SMTP Port: 465 (SSL) or 587 (TLS)

How to set up SMTP on the website

For WordPress source code

You can use the WP Mail SMTP plugin by WPForms to set up SMTP for WordPress. After installing, go to WP Mail SMTP => Settings and select Other SMTP in the Mailer section.

wordpress smtp mailer
choose other smtp

Next, enter the following information:

  • From Email: Enter your SMTP email address.
  • From Name: Enter your name.
  • SMTP Host: Enter the SMTP server address.
  • Encryption: SSL or TLS
  • SMTP Username: SMTP account information.
  • SMTP Password: SMTP Password

Then click Save to complete.

For other source code or not support SMTP

If your website’s source code does not support SMTP, you can send a ticket to the Technical Department via email at support@azdigi.com to request your domain whitelist to be sent directly from the host. However, after opening, if there is an uncontrolled mailing phenomenon, AZDIGI can close it to ensure no spam mail is out.

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